Common queries answered

Frequently asked Questions

In stock orders are typically shipped same day or next day.  Custom or backordered products typically ship within 2 weeks.  If your order is time sensitive, please send an email to rich@rpfab.com to confirm time frames.

If a product is damaged in shipping or a mistake with your order, please save the packaging and contact us via email (rich@RPFab.com) immediately.

 

For other products, we can accept returns on unopened or like new products only.  Returns must be shipped back at the buyer’s expense and with signature required.  We will issue a refund upon inspection and receipt.  Please contact us via email (rich@RPFab.com) to let us know that you will be returning a product.

Log into your account and select “My account” then “Addresses”.  Then select the smaller “edit” button.

When your order is shipped, you should receive and email with tracking information.  You can also get tracking information from your “My Account” page.

Feel free to send us an email (rich@RPFab.com) with your questions or concerns.

Reach out to us at (rich@RPFab.comwith any questions or concerns.

We can ship internationally.  If your country isn’t shown, reach out to us (rich@RPFab.comand we’ll work with you to send what you need.

Typically, yes.  Everything we show as “in stock” is in one location, so it will be packaged as is appropriate.  If you order “custom items” and “in stock” items, we will hold the stock item and ship together unless you contact us.  If one or more items are time sensitive, please contact us via email  (rich@RPFab.comto verify time frames.

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